System Support Engineer in a multinational company in Egypt
Job Description
Responsibilities:
Delivering high quality technical services to our Customers
Ensuring adherence to internal methodology, tools and quality standards
Identifying required/recommended actions on customers systems as main output of service delivery, based on own knowledge and experience
Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.
Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products.
Active participation on services development
Technical Qualifications:
Oracle Sun Solaris OS, Network and Cluster Administration, Solaris 8, 9, 10, 11
Oracle Sun Hardware V/T/M-Series SPARC and x86 design, implementation, support
OVM, Xen, PDoms, LDoms, zones, SVM, UFS, ZFS, NFS, Flash Archive, Jump start, AI Installer
Oracle Cloud IaaS: VCN, ADs, Instance, Storage, IAM, LB, and DNS
Oracle Engineered Systems, SuperCluster, Exadata, Private Cloud Appliance (PCA), ZFS Storage and Backup Appliances, InfiniBand Switches and OLVM
Valuable skills on DevOps, Ansible, Terraform and Oracle Cloud Infrastructure (OCI)
Other Qualifications:
University Degree in Computer science or similar
Strong English written/verbal communications (French; Spanish or German will be also valued)
Self-motivated individual who works well in a team environment
Excellent Incident and Problem Management skills
Flexibility to visit or work at customer premises
Flexibility to travel (~ 25% of the time) in the region (EMEA)
Experience in working as part of Global/ Matrixed/ Remote teams
Self-driven, ability to work under minimal supervision
Excellent Analytical skills
What we will offer you
A competitive salary with exciting benefits
Flexible and remote working so you can do your best work
Learning and development opportunities to advance your career
An Employee Assistance Program to support your mental health
Employee resource groups that champion our diverse communities
Core benefits such as medical, life insurance, and access to retirement planning
An inclusive culture that celebrates what makes you unique
send CV to itjobvacancy2018@gmail.com with subject System Support Engineer
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